The hardware and software to take payments anywhere

eMenu supplies smart card machines, mobile tills and EPOS terminals, along with the ordering, payments and reporting software that runs them.

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Innovate UK funded • Tech Nation Rising Star • Hospitality Technology Product of the Year • Millions of pounds processed

The problem we solve

Ask a traditional supplier to modernise how you take payment, and the quote usually starts with a bill. Terminals to buy outright or rent for three years. Printers you never own. Minimum card turnover. Installation fees, a closed day of trading and staff retraining during your busiest week.

Most payment and till providers make hardware the barrier

For most owners, that cost is the reason nothing changes. The technology stays old, the card rate stays high, and margin keeps leaking through fees and manual work.

We took the opposite approach. We supply the hardware and start at £0 upfront on the card machine and £0 installation for ePOS Pro. Where a business already runs tills or printers that still work, we can connect to them instead of charging for a replacement. You get new equipment where it earns its place and keep what already works.

Our story

Why we built eMenu.

eMenu started in 2020 with a simple observation from inside hospitality. Venues were being sold expensive systems that solved the supplier's problem rather than the operator's. Meanwhile, guests wanted to order from a table, a room, a seat or a queue, and staff were still walking orders across the floor by hand.

Since then we have worked with independents, pubs, hotel groups, transport operators and event venues. The pattern repeats. When ordering and payment get easier, guests spend more and staff cover more covers with the same team.

What eMenu does

Hardware and software from one supplier. Every business gets the payments side. Businesses serving food and drink can layer ordering and EPOS on top.

Take payment anywhere. Add ordering when you need it.

For any business taking payments

Card machines and terminals: Smart card machines supplied by us, with contactless, Apple Pay and Google Pay, offline payment capability, built-in receipt printing, free 4G and lifetime hardware warranty. Take payment on a counter, on a stall, in a van or at a customer's door.

Payment links: Secure links sent by text, email or WhatsApp for deposits, bookings, invoices, events and remote payments. No website or checkout build required.

Mobile till and reporting: Till software on a phone, tablet or terminal, with sales, staff and reporting in one account across one location or many.

For food and drink operations

Ordering Digital menus, QR code ordering, table service, in room dining, collection, delivery, preorders and seat based ordering on transport.

EPOS and kitchen Cloud based EPOS with ePOS Pro terminals, printer routing and kitchen display systems, running on our hardware or on phones, tablets and computers you already own.

Operations Stock, staff, time tracking, reservations, waitlists, menu management, upselling tools and reporting across every site.

Why eMenu is different?

What makes eMenu different

Hardware included, not an upsell. Smart card machines from £0 upfront, ePOS Pro with no upfront installation cost, and lifetime hardware warranty where applicable.

We do not force a replacement. Where your tills, printers or processes still do the job, we can connect to them rather than charging you to rip them out.

Faster to go live: A card machine can be with you in days, and a full rollout completes in a fraction of the time a traditional EPOS installation takes.

Lower cost to start You get the equipment without the large upfront hardware bill, and no monthly fees for things you will never use.

Works across every device Phones, tablets, computers and compatible payment terminals, all on the same account.

Everything in one place Ordering, payments, menus, stock, staff and reporting connected rather than stitched together from four suppliers.

Advertising can subsidise the cost Through eMedia, brand partnerships can help offset what your technology costs you.

Customer results

What our customers have seen

Real businesses, real numbers. Our deepest results come from food and drink, where ordering and payments compound. Results vary by business, footfall and how the technology is used.

Approximately 60% Growth in room service spend at Pan Pacific London

Approximately 50% Growth at Best Western White House Hotel

Approximately 20% Growth in the first month at Hilton

Around 90% of kitchen orders at Red Dog Saloon Finsbury Park now run through eMenu

Grand Central uses eMenu across trains and carriages for seat-based ordering, so passengers order from where they are sitting. We have also worked with Greene King venues, independent pubs, hotels, restaurants, event operators, market traders and small businesses taking payments on the move.

Meet the Team

  • Joel Satchi

    CEO

    Joel leads eMenu's commercial and product direction and works directly with hotel groups, transport operators and independent venues.

  • Vikram Badhwar

    DIRECTOR, RESTAURANT TECHNOLOGY

    KFC, Starbucks & Yum!

  • Dino Sura

    MANAGING DIRECTOR

    Burger & Lobster

  • James Spragg

    EX CEO

    Casual Dining Group & The Big Table

  • Rupert Culme-Seymour

    EX COO

    UK Hospitality

  • James Goldsworthy

    HEAD OF DIGITAL

    Punch Pubs